We are very pleased about your interest in our company. Data privacy has a particularly high priority for our company.
The use of the internet pages of TROX HESCO Schweiz AG is basically possible without providing any personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data may become necessary. If processing of personal data is required and there is no legal basis for such processing, we generally obtain the consent of the data subject.
Processing of personal data—such as the name, address, e‑mail address, or telephone number of a data subject—is carried out in accordance with the requirements of the Swiss Federal Act on Data Protection (Data Protection Act DSG) and in compliance with the country‑specific data protection provisions applicable to TROX GROUP. Through this privacy policy, our company intends to inform the public about the nature, scope, and purpose of the personal data we process. Furthermore, this privacy policy serves to inform data subjects about their respective rights.
As data controller responsible for processing, TROX HESCO Schweiz AG has implemented numerous technical and organizational measures to ensure the most complete possible protection of personal data processed via this website. Nevertheless, internet‑based data transmissions can in principle have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, such as by telephone.
1 Definitions
This privacy policy of TROX HESCO Schweiz AG is based on the terminology used in the Swiss Federal Act on Data Protection of 25.09.2020 and the Data Protection Ordinance of 31.08.2022. Our privacy policy is intended to be easily understandable for both the general public and our customers and business partners. To ensure this, we would like to explain the terminology in advance.
In this privacy policy and on our website, we use the following terms from Art. 5 DSG:
a) Personal data
All information relating to an identified or identifiable natural person.
b) Data subject
A natural person about whom personal data are processed.
c) Particularly sensitive personal data
Data about religious, philosophical, political, or trade union views or activities.
Data about health, intimacy, or belonging to a race or ethnicity.
Genetic data.
Biometric data that clearly identify a natural person.
Data concerning administrative or criminal prosecution or sanctions.
Data concerning measures of social assistance.
d) Processing
Any handling of personal data, regardless of the means and procedures used, in particular collection, storage, retention, use, alteration, disclosure, archiving, deletion, or destruction of data.
e) Disclosure
The transmission or making available of personal data.
f) Profiling
Any form of automated processing of personal data that consists of using personal data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movement of that natural person.
g) High‑risk profiling
Profiling that entails a high risk to the personality or fundamental rights of the data subject by linking data that allows the assessment of essential aspects of the personality of a natural person.
h) Data breach
A breach of security leading to the accidental or unlawful loss, destruction, alteration, or unauthorized disclosure or access to personal data.
i) Federal body
Authority or office of the Confederation or person entrusted with public tasks of the Confederation.
j) Controller
A private person or federal body which, alone or jointly with others, determines the purpose and means of processing.
k) Processor
A private person or federal body that processes personal data on behalf of the controller.
2 Name and address of the controller
Controller within the meaning of the Swiss Federal Act on Data Protection is:
TROX HESCO Schweiz AG
Neuhofstrasse 4
8630 Rüti ZH
Website: www.troxhesco.ch
3 Address of the data protection officer
The address of the data protection officer is:
TROX HESCO Schweiz AG
Data Protection Officer
Neuhofstrasse 4 – 8630 Rüti ZH
Any data subject may contact our data protection officer directly at any time with all questions and suggestions regarding data protection.
E‑mail: privacy‑ch@troxgroup.com
4 Cookies
The website of TROX HESCO Schweiz AG uses cookies. Cookies are text files that are placed on and stored on a user’s computer system via an Internet browser.
Many websites and servers use cookies. Many cookies contain a so‑called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. A specific Internet browser can thus be recognized and identified via the unique cookie ID. Cookies enable TROX HESCO Schweiz AG to provide users of this website with more user‑friendly services that would not be possible without setting cookies.
Through the use of cookies, TROX HESCO Schweiz AG can optimize the information and offerings on our website in the user’s interest. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website using cookies does not have to re‑enter login data each time the website is visited because the website and the cookie stored on the user’s system take over.
The data subject can prevent the setting of cookies by our website at any time via the appropriate setting of the used Internet browser and thereby object to the setting of cookies permanently. Furthermore, cookies already set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. Deactivating the setting of cookies in the used Internet browser may result in not all functions of our website being fully usable.
5 Collection of general data and information
Each time the website of TROX HESCO Schweiz AG is accessed by a data subject or an automated system, a number of general data and information are collected and stored in the server log files. Potentially collected are the (1) types and versions of browser used, (2) the operating system used by the accessing system, (3) the website from which an accessing system came to our website (so‑called referrer), (4) the sub‑pages that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet Service Provider of the accessing system, and (8) other similar data and information that serve to avert dangers in case of attacks on our information technology systems.
TROX HESCO Schweiz AG does not draw conclusions about the data subject from the use of this general data and information. Rather, this information is needed to (1) properly deliver the content of our website, (2) optimize the content of our website as well as the advertising for it, (3) ensure the long‑term functionality of our IT systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. These anonymously collected data and information are therefore analyzed by TROX HESCO Schweiz AG both statistically and with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
6 Registration
The data subject has the possibility to register on the website of the controller by providing personal data. Which personal data are transmitted to the controller depends on the input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the personal data to be passed on to one or more processors, for example a parcel service provider, who also uses the personal data exclusively for internal use attributable to the controller.
By registering on the website of the controller, the IP address assigned by the Internet Service Provider (ISP) of the data subject, as well as the date and time of registration, are also stored. The storage of this personal data is carried out against the background that only in this way can misuse of our services be prevented, and in case of need, facilitate the clarification of criminal acts and copyright infringements. The storage of this personal data is therefore necessary to protect the controller. This personal data is generally not passed on to third parties unless there is a legal obligation to do so or the passing‑on serves to enforce criminal or legal prosecution.
Registration by the data subject on a voluntary basis serves the controller to offer the data subject content or services that, due to their nature, can only be provided to registered users. It also serves the monitoring of the use of our copyrighted texts issued by us, as well as checking of linking and attribution of authorship, and for our own documentation purposes. Registered persons have the right to have the personal data provided at the time of registration completely deleted from the data inventory of the controller.
The controller gives each data subject, at any time upon request, information about which personal data about the data subject is stored. Furthermore, the controller rectifies or deletes personal data at the request or hint of the data subject, provided that no statutory retention obligations oppose this. The data protection officer named in this privacy policy and all employees of the controller are available to the data subject as contacts in this connection.
7 Routine deletion and blocking of personal data
The controller processes and stores personal data of the data subject only for as long as it is necessary to fulfill the storage purpose or provided by the Swiss Federal Act on Data Protection (DSG) and the Data Protection Ordinance (DSV) or another legislator to which the controller is subject.
If the storage purpose ceases to exist or a retention period prescribed by the DSG, DSV, or another competent legislator expires, the personal data are routinely blocked or deleted in accordance with legal requirements.
8. Rights of the data subject
Right to information (Art. 25 DSG)
1 Any person may request information from the controller about whether personal data concerning them are being processed.
a. the identity and contact details of the controller;
b. the processed personal data as such;
c. the purpose of processing;
d. the storage duration of personal data or, if not possible, the criteria for determining this period;
e. available information about the origin of the personal data, unless they were obtained from the data subject;
f. if applicable, the existence of an automated individual decision and the logic underlying such decision;
g. if applicable, the recipients or categories of recipients to whom personal data are disclosed, as well as the information pursuant to Art. 19 Para. 4.
3 Personal data concerning health may be communicated to the data subject through a health professional designated by them, with their consent.
4 If the controller has personal data processed by a processor, he remains responsible for the duty to provide information.
5 No one can waive the right to information in advance.
6 The controller must provide information free of charge. The Federal Council may provide exceptions, especially if the effort is disproportionate.
7 Information is generally provided within 30 days.
Legal claims (Art. 32 DSG)
1 The data subject may request that inaccurate personal data be rectified, unless:
a. legal provision prohibits the change;
b. the personal data are processed for archival purposes in the public interest.
2 Lawsuits for personality protection are governed by Arts. 28, 28a, and 28g–28l of the Civil Code. In particular, the plaintiff may demand that:
a. certain data processing be prohibited;
b. certain disclosure of personal data to third parties be prohibited;
c. personal data be deleted or destroyed.
3 If neither the accuracy nor inaccuracy of the personal data can be determined, the plaintiff may request that a note of dispute be added.
4 The plaintiff may also demand that the correction, deletion or destruction, the prohibition of processing or disclosure to third parties, the note of dispute, or the judgment be communicated or published to third parties.
Right to data portability (Art. 28 DSG)
1 Any person may require the controller to hand over their personal data that they provided to him in a common electronic format, if:
a. the controller processes the data automatically; and
b. the data are processed with the consent of the data subject or in direct connection with the conclusion or performance of a contract between the controller and the data subject.
2 The data subject may also require that their personal data be transferred to another controller if the conditions in paragraph 1 are met and this does not entail disproportionate effort.
3 The controller must hand over or transfer the personal data free of charge. The Federal Council may provide exceptions, especially if the effort is disproportionate.
9 Data protection in applications and the application process
The controller collects and processes the personal data of applicants for the purpose of managing the application process. Processing may also be done electronically—for example, when an applicant submits application documents electronically, such as by e‑mail, to the controller. If the controller enters into an employment contract with an applicant, the personal data transmitted are stored under the employment relationship in compliance with legal provisions. If the controller does not conclude an employment contract with the applicant, the application documents are deleted after the application process and after notification of the rejection, provided no other legitimate interests of the controller oppose deletion. Such legitimate interest in this sense may include, for example, the burden of proof in a proceeding under the Federal Act on Gender Equality (GlG).
10 Data protection provisions regarding use of Piwik PRO Analytics
The controller has integrated the Piwik Pro component (with anonymization function) on this website. Piwik Pro is a web analytics service. Web analytics is the collection, gathering, and evaluation of data regarding the behavior of visitors to websites. A web analytics service captures, among other data, information about from which website a data subject came to a website (so‑called referrer), which subpages of the website were accessed, or how often and for how long a subpage was viewed. Web analytics are primarily used for optimizing a website and for cost‑benefit analysis of online advertising.
The operator of the Piwik Pro component is Piwik PRO GmbH (Knesebeckstraße 62/63, 10719 Berlin, Germany).
The purpose of the Piwik Pro component is to analyze visitor flows on our website. Piwik Pro uses the collected data and information, among other things, to evaluate the use of our website, compile online reports for us showing activities on our website, and provide other services associated with website usage.
Piwik Pro sets a cookie on the information technology system of the data subject. Cookies have already been explained above. By setting the cookie, Piwik Pro enables analysis of website usage. On each call of one of the individual pages of this website operated by the controller and on which a Piwik Pro component is integrated, the Internet browser on the data subject’s information technology system is automatically prompted by the respective Piwik Pro component to transmit data for online analysis to Piwik Pro. Within this technical process, Piwik Pro receives personal data, such as the IP address of the data subject, which are used, among other things, to trace the origin of visitors and clicks and subsequently enable commission billing.
By means of the cookie, personal information such as time of access, origin of access, and frequency of visits to our website by the data subject are stored. On each visit to our websites, these personal data—including the IP address of the user’s Internet connection—are transmitted to Piwik Pro in Germany. These personal data are stored by Piwik Pro in Germany. Piwik Pro may forward these technically collected personal data to third parties.
The data subject can prevent the setting of cookies by our website at any time via the appropriate settings of the used Internet browser and thereby permanently object to the setting of cookies. Such a browser setting would also prevent Piwik Pro from setting a cookie on the data subject’s information technology system. Moreover, a cookie already set by Piwik Pro can be deleted at any time via the Internet browser or other software programs.
Piwik Pro is explained in more detail under the following link: https://piwikpro.de/datenschutz-compliance/
11 Data protection provisions regarding use of Google Ads
The controller has integrated Google Ads on this website. Google Ads is a service for Internet advertising that allows advertisers to display ads both in Google search engine results and in the Google advertising network. Google Ads enables an advertiser to define certain keywords in advance whereby an ad is displayed exclusively in the search results of the Google search engine when the user retrieves a search result relevant to the keyword. In the Google advertising network, ads are distributed on thematically relevant websites via an automatic algorithm and in accordance with the predefined keywords.
The operating company for the Google Ads service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. As part of the service usage, personal data may be transmitted to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The purpose of Google Ads is to promote our website by displaying interest‑relevant advertising on third‑party websites and in the search results of the Google search engine, as well as the display of third‑party advertising on our website.
If a data subject reaches our website via a Google ad, a so‑called conversion cookie is placed on the user’s information technology system by Google. Cookies have already been explained above. A conversion cookie expires after thirty days and is not used to identify the data subject. Via the conversion cookie, it can be determined—provided the cookie has not yet expired—whether specific subpages, such as the shopping cart of an online shop system, were accessed on our website. By means of the conversion cookie, both we and Google can trace whether a data subject who arrived via an Ads ad generated a sale—for example, completed or abandoned a purchase.
The data and information collected through the use of the conversion cookie are used by Google to generate visit statistics for our website. We in turn use these visit statistics to determine the total number of users referred to us via Ads ads—that is, to analyze the success or failure of the respective Ads ad—and to optimize our Ads ads in the future. Neither our company nor other Google Ads advertisers receive from Google any information by which the data subject could be identified.
By means of the conversion cookie, personal data such as the pages visited by the data subject are stored. With each visit to our websites, technical data including the IP address of the user’s Internet connection are also transmitted to Google. These personal data can be stored and processed by Google on servers in the United States of America. Google may also forward these data to third parties.
Since the USA is considered a third country without equivalent data protection in terms of the Swiss Data Protection Act, the transmission occurs only under adherence to appropriate safeguards pursuant to Arts. 16 et seq. DSG. Google relies on the standard contractual clauses (SCC) of the European Commission, which are also recognized by Switzerland.
Processing of personal data in connection with Google Ads takes place only with the consent of the data subject, which is obtained via a cookie‑consent banner upon first visiting the website. Consent can be revoked at any time by adjusting the cookie settings. The legal basis for processing is Art. 6 para. 6 DSG.
The data subject can prevent the setting of cookies by our website at any time via the appropriate settings of the used Internet browser and thereby permanently object to cookie placement. Such a setting would also prevent Google from setting a conversion cookie on the data subject’s system. Furthermore, a conversion cookie already set by Google Ads can be deleted at any time via the browser or other software programs.
Moreover, the data subject has the option to object to interest‑based advertising by Google. To do this, the data subject must open the link www.google.de/settings/ads
with each browser they use and adjust the settings there as desired.
Further information and the applicable privacy policy of Google can be found at: https://www.google.de/intl/de/policies/privacy/
12 Social Media Plugins
Social media plugins from Facebook, Twitter, LinkedIn, and YouTube are integrated on various pages of the TROX HESCO Schweiz AG website, and links to the social networks are provided. The social media plugins and links are identifiable by the respective network icons.
When accessing a social media network via a plugin or link, a direct connection is established with the server of the social media provider. Facebook, Instagram, LinkedIn, and YouTube record the respective website from which access to their services was made. If a user of the TROX HESCO website is registered with one of the providers and logged in at that time, the access to the website may be associated with their user account.
The social media providers Facebook, Instagram, LinkedIn, and YouTube do not disclose the specific information collected during the use of their plugins. TROX HESCO Schweiz AG therefore has no knowledge regarding the content, scope, or use of the data collected by Facebook, Instagram, LinkedIn, and YouTube. Further information can be found in the privacy policies of the social media providers used by TROX HESCO Schweiz AG.
The privacy policies of the social media networks used by TROX HESCO Schweiz AG can be found at the following links:
Facebook
LinkedIn
Instagram
YouTube
Users who do not agree to the collection of personal data by a social media provider on the TROX HESCO Schweiz AG website can deactivate the plugins in their browser. To avoid establishing a connection to an existing user account, users must log out before visiting the TROX HESCO website.
13 Newsletter
The user has the option to subscribe to the newsletter distribution list of TROX HESCO Schweiz AG. The user has the right and possibility to unsubscribe from the newsletter distribution list at any time. To do so, an e‑mail to trox‑hesco@troxgroup.com
is sufficient. Alternatively, the user may unsubscribe via an unsubscribe link within the newsletter itself.
Newsletter tracking: If the user has previously explicitly consented, newsletter tracking (also known as web beacons or tracking pixels) is used. Upon delivery of the newsletter, the external server can collect certain data about the recipient—such as the time of opening, the IP address, or information about the e‑mail program (client) used. The name of the image file is individualized for each recipient by appending a unique ID. The sender thus knows which ID corresponds to which e‑mail address, and upon retrieval of the image, can determine which newsletter recipient has opened the email.
14 Ahrefs
Ahrefs uses so‑called “cookies”, i.e., text files stored on your computer that enable analysis of the use of the website by you. The information generated by the cookie about your use of this website is typically transmitted to a server of Ahrefs and stored at Ahrefs Pte Ltd – 16 RAFFLES QUAY #33‑03 HONG LEONG BUILDING SINGAPORE (048581).
On behalf of the operator of this website, Ahrefs uses this information to evaluate your usage of the website, compile reports about website activity, and provide other services related to website and Internet usage to the website operator.
Ahrefs provides more detailed information about general handling of your user data at:
The Data Protection Officer of TROX HESCO Schweiz AG
Rüti, 05.08.2025
IMPORTANT: This document has been translated using artificial intelligence. The original privacy policy in German serves as the legal basis.
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Please specify your message and type of request
Tel.: +41 55 250 71 11 | Fax: +41 55 250 73 10
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Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
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