Dear business partners,
First of all, we would like to thank you very much for the excellent cooperation. We do not take your trust and loyalty for granted; rather, they form the basis of our mutual success.
In order to continue to guarantee the quality and reliability you have come to expect, we unfortunately feel compelled to adjust our prices by 3.7 % as of 1 January 2026. This is due to increased purchase prices from our suppliers, which we are unfortunately unable to fully compensate for.
All orders received by 12 December 2025 will still be delivered under the previous conditions. This will allow you to adjust your plans in good time.
In order to make our processes even more efficient and further improve our services for you, we have clearly structured our contact options:
Customer service / Advice: customerservice-ch@troxgroup.com
Enquiries: offers-ch@troxgroup.com
Orders: orders-ch@troxgroup.com
Service requests: service-ch@troxgroup.com
This ensures that your enquiry is directed to the right contact person and processed as quickly as possible.
We are confident that we will continue to be successful together in the future and look forward to having you as a valued partner at our side.
Kind regards,
Dennis Hansen - Managing Director
Stefan Hüppi - Head of Sales
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Contact
We are here for you
Please specify your message and type of request
Tel.: +41 55 250 71 11 | Fax: +41 55 250 73 10
Contact
Thank you for your message!
Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +41 55 250 71 11 | Fax: +41 55 250 73 10
